Building Strategic Designer-Client Relationships
Corporations and consultants come together in many ways for many reasons. Because understanding the rationale for a relationship is crucial, contributors to this issue define a spectrum of partnership options. They articulate the advantages of long-term relationships. They outline strategies that lead to distinguished outcomes while simultaneously saving time and money. They use examples—including Kraft Foods and Brunswick Bowling Centers—to amplify key principles and offer suggestions for running effective meetings and enhancing the creative dialogue.
Articles
Art, Reason, and the Management of the Consultant-Client Relationship
Thomas Walton
Brand Integration: Total Image Management
Jean-Leon Bouchenoire
Amazing Pace: Shared Views on the Design Process
Pam DeCesare and Rob Wallace
Good Chemistry: Client and Consultant Relationships to Uncover the Big Idea
William J. O’Connor
Industrial Design: Crossing the Client/Consultant Divide
Les Wynn
Moving from Design to Strategy: The 4 Roles of Design-Led Strategy Consulting
Victor Seidel
Building and Fostering Long-Term Client Relationships
William H. Faust
Stronger Relationships Make Stronger Design Solutions
Cameron Watt, Mary Haslum, and Ken Russell
Getting Design: Bringing External Design Resources into an Organization
Daniel Buchner, Harry West, and Gianfranco Zaccai
Visual Planning: Designers and Clients as Co-conspirators
David Davenport-Firth
Meetings Build Strategic Relationships
William R. Daniels
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