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Consultants and Design Management (Vol.7 No.2)

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Consultants and Design Management


Opportunities for design consultants are expanding rapidly. The challenge to outside firms is to build strong, competitive relationships by offering services and technological support that complement and extend client capabilities. Contributors to this issue summarize these trends internationally, including commentary on design consulting in Japan and Germany. They discuss changing expectations regarding the scope of consultant services and compensation. They highlight strategies for communicating effectively. And from the client perspective, they analyze options for using and selecting consultants, as well as for productively managing those partnerships.




Outsourcing Wisdom: Emerging Profiles in Design Consulting 

Thomas Walton

“Playing Like an Orchestra”: Key Success Factors in Corporate-Consultant Project
Cynthia A. Ingols

On the Art of Consulting
Roz Goldfarb

Consultants in Concert: The Making of Bell’s New Corporate Identity
Jean Bouchenoire

Trends in Design Consulting in Japan
Fumikazu Masuda

Consulting in Germany: Where We Stand
Dieter Kretschmann

The Design Consultant as a Strategic Resource
Jeffry Corbin

Design at a Distance: The New Hybrids
Hugh Aldersey-Williams


Beyond Work-for-Hire: Results-Based Compensation in the Client-Consultant Relationship

Richard J. Cellini and William Hull Faust

New Directions for Design
Gianfranco Zaccai and Gerard Badler


Selecting Designers: One Client’s Way of Auditing an Entire Industry

Raymond Turner

Client/Consultancy Relationships: Managing the Creative Process
Hein Becht and Fennemiek Gommer


Consultants and Clients: Relationships, Branding, and the New Rules of Engagement

William O’Connor

Client Readiness: Cultivating Clients that Support Good Design
Jack Williamson, William J. Kalmar, and James Tischler

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