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Innovative Thinking: Diversity & Inclusion (Vol30 No3)

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Innovative Thinking: Diversity & Inclusion

This is our third year dedicating this quarterly issue to Diversity & Inclusion in design.

It is our way to highlight women and diverse leaders in design globally—people who may welcome the exposure useful to one's career. It is also a way to give them a voice to share their expertise and thoughts on present‐day design as well as Diversity & Inclusion topics.

I am also pleased to welcome back two authors, Shirley Davis and Patricia Pope—two amazing women whom I admire and who have spent a good portion of their lives leading and driving Diversity & Inclusion. They continue to beat the drum, training and developing leaders at organizations of all types. It is always best to be proactive and have a strategy for driving D&I, rather than waiting until there is a crisis.

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Issue Information

President's Letter
Carole Bilson, President, DMI


The Trust Imperative in the Workplace: Leveraging Diversity and Inclusion
By Patricia Cahill Pope

Trust—between manager and direct reports—is a crucial issue. Especially when those two people are from different generations, genders, or ethnicities.


Moving From Unconcious Bias to Inclusive Leadership
By Dr. Shirley Davis
The leadership traits that worked in the twentieth century aren’t going to work for the workforce of 2030.


The Paradox of the Excluded Majority in Youth Policy Design
By Chorong Kim,  Eunji Woo, and  Dr. Ki‐Young Nam
People in their 20s and 30s “have better things to do” than participate in policymaking. These design researchers found a way to draw them out.


When you Listen, What Are You Thinking?
By Indi Young
If you really want to draw out the best ideas from your colleagues or your direct reports, you’ll need to practice deep listening. It’s not the same as “interviewing.” Listening is a skill that can be improved.


The Era of Adaptive Experiences: Rethinking Universal and Inclusive Design
By Kelly Goto
If you’ve ever spent a day on crutches, helped a friend manage a wheelchair, or helped an aging and hearing‐impaired parent conduct a phone conversation, you’ll appreciate the beauty of universal and inclusive design. And perhaps you’ll understand when we say that these challenges, too, represent a kind of diversity.


Critical Career Strategies for Disruptive Times
By Susan Roughley
While you help your organization adapt to these most volatile times, have you given any thought to their implications for your own career?

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Featured Members
Kevin BethuneKevin Bethune is the Founder and Chief Creative Officer of dreams • design + life

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