Print Page   |   Your Cart   |   Sign In   |   Join DMI
Site Search
Design practice in Business: co-creating with users
Share |





Christine De Lille

Assistant Professor, Product Innovation Management, Delft University of Technology



Hassan Charaf

Manager, X-Gates, KLM Innovation Labs, KLM (Royal Dutch Airlines)



Register Here



Session Description:


Royal Dutch Airlines (KLM) and Delft University of Technology (TUD) have been working together for several years. Their goal is to infuse the 91-year-old global organization with design. They are introducing a new perspective and mindset on innovation in general, and are providing a personal and authentic way of including passengers and crew in the process. Between hands-on projects that address urgent needs in operations and changing the overall company architecture to allow real innovation, radical steps have been made towards a user-centric, design-oriented organization.
more Calendar

10/7/2018 » 10/9/2018
dmi: Design Leadership Conference

Featured Members

Site Search
Membership Software Powered by YourMembership  ::  Legal