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dmi:Design Management Conference



dmi:Design Management Conference Europe #DMC19

Central Saint Martins, University of the Arts London
Kings Cross, London, UK
2-4 April 2019


Registration Fees for Full Conference Pass:


Non-Member $1650 (+$200 to become a DMI Member now)
Member $1450 (+$200 to renew and save)
One Day Conference Registration Available



Register Here



The Designers Dilemma: Managing Disruption in an Uncertain World
For different types of organizations – large/small, start-ups/established, private sector/public sector – organizing and managing through this era of change involves addressing different challenges and opportunities. What are the common principles and practical examples from the front line? What do the new practices of design management look like up close?

Join us in London for a provocative, and productive discussion!


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Conference Schedule-at-a-Glance

All events to be held at Central St. Martins, University of the Arts London (CSM) unless otherwise indicated


Day 1 - Tuesday, April 2
Optional Pre-Conference Events


Day 2 - Wednesday, April 3
Conference Program


Thursday, April 4
Conference Program


  Workshop: (+fee $650/$800) (CSM)
  Workshop: Building Resilient Organizations


Registration, Coffee, Tea, Rolls


Registration, Coffee, Tea, Rolls


  DMI Board Mtg (by invitation)


Conference Program Begins


Conference Program Begins


  Retail Experience Tour: (+fee $250)*


Speakers & Breakout Sessions


Speakers & Breakout Sessions


  DMI Member Only Check-in (CSM)


Travel to Tour/ Talk - Details TBA*


Travel to Tour/ Talk - Details TBA*


  Welcome Drinks


Opening Reception


Farewell Drinks

     * (+Train fare)


Tuesday Optional (+Fee)


Optional Workshop: Mitigating Disruption by Building Resilient Organizations

Tuesday, 2 April - 9:00 - 3:00
Central Saint Martins, University of the Arts London

Fee: $650 members/ $800 Non members


Disruption is a known unknown. Organizations may not know when it will happen, but they know it’s coming. What can businesses of any size do to make themselves more resilient? What skills, processes, and methods can be learned that help organizations survive, even thrive through disruption? Two design leaders will share perspectives from the trenches of design in start-up, medium, and large enterprises. Read more.


Optional Tour: Walk & Talk Retail Experience Safari of London

Tuesday, 2 April - 12:00 – 4:30 approximate time

Fee: $250


See how forward thinking landlords and developers have sculpted vibrant new retail ecosystems, creating world class shopping destinations that surprise and delight. We will explore stores from food to fashion, home to technology, that are leading the way in terms of design and display, as well as technology that adds genuine value to the shopping experience, by combining the physical and the digital. We will visit stores that personalise, socialise and inspire. Read more.




Global Design and Innovation leaders will discuss the challenges and opportunities facing design and innovation leadership today.


Hon Dr. Andrea Siodmok
Lead for UK Policy Lab and Open Innovation Teams

Dan Makoski
Chief Design Officer, Lloyds Banking Group

Tanya Ahmed
Head of User Experience, QuantumBlack Visual Analytics

Alan Siegel
CEO and Founder, Siegelvision


Marc Jensen
Chief Innovation Officer, Managing Partner, space150

Ernesto Quinteros
Chief Design Officer, Johnson & Johnson

Joanna Rahim
Head of Storytelling, Group Transformation, Lloyds Banking Group

Chris Wigley
COO, QuantumBlack Visual Analytics


Lydia Timlin-Broussard
Strategic Designer, BCG Digital Ventures

Kevin Lee
VP, Head of Design, Visa

Ron Clark
Strategic Design Director, BCG Digital Ventures

Mike Derocher
Director, 3D Print Experience Design, HP Imaging & Printing


Ben Sheppard
Partner, McKinsey

Freddi Jeffries
Creative Narrative Lead, Storytelling, Lloyds Banking Group

Jan-Erik Baars
Head of Design Management, International, Lucerne School of Art & Design (HSLU)

Andy Goodman
Vice President of Experience Design, BCG Digital Ventures


Deborah Dawton
CEO, Design Business Association

Bob Schwartz
VP, Global Design & UX, GE Healthcare

Carole Bilson
President, Design Management Institute

Kevin Bethune
Founder & Chief Creative Officer dreams • design + life (dd.l)


Andreas Roos
Design Strategy Director, Visa

Jerry Kathman
Chairman of the Board, LPK




Speaker Topics


Trending The Future: AR, AI and The Next Computing Revolution

Marc Jensen, Chief Innovation Officer, Managing Partner, space150


Voice Lessons

Alan Siegel, CEO and Founder, Siegelvision


HP – The Original Disruptor…Disrupting Again

Mike Derocher, Director, 3D Print Experience Design, HP Imaging & Printing


Design for Prosperity

Dan Makoski, CDO, Lloyds Banking Group


Co-creation Practice: How To Be The Disruptor

Andreas Roos, Design Strategy Director, Visa



Diversity, AI & Ethics, more details tba - check back later...


Executive Roundtables

Fun, fast-paced discussions with executives on key topics (such as: Design Mgmt, Techn & Design, Career, Disruption, etc)






All conference participants are responsible for their own hotel and travel arrangements. Book early for best rates and options. The conference venue does not offer hotel accommodations. London has plenty of options from 5-star to budget to airbnb. We suggest you search around the St. Pancras area - a short 5-10 minute walk to Central Saint Martins and King's Cross, as well as St. Pancras Rail Station for Eurostar.


Suggestions and special rates can be found here and below are hotels very close to Central Saint Martins.








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