Sponsors

dmi:Design Leadership Conference + dmi : Design Value Awards #DLC23
The Power of Design in Turbulent Times

SEPTEMBER 26-28, 2023 (2 Day Conf + Optional Day 3 of Workshops)

The LINK at Kendall Square
255 Main St 8th floor
Cambridge, MA 02142 (Boston)

REGISTRATION FEES:

DMI Member $1000
Non-Member $1200

Limited Workshop seats are still available - Register Here

Conference is SOLD-OUT

The Power of Design in Turbulent Times
As we move past the pandemic and confront new global headwinds, how are we leading and adjusting and using the power of Design to reexamine values, reevaluate goals, retool business structures, reconfigure work, and redefine success to include the health and well-being of the earth and all it’s inhabitants? At the dmi:Design Management Conference, we’ll explore how Design and Innovation Management are helping organizations large and small make fundamental changes in the way they deliver value.

Join us for the 48th Annual dmi:Design Leadership Conference, a gathering of exceptional leaders in Design and Innovation. On the evening of Day1 / September 26th, we will celebrate the winners of the dmi:Design Value Awards 2023. Food and Drinks will be served.

Conference at a Glance

September 26th/ Day-1:
(LINK at Kendall Square, 255 Main St, 8th Floor)

8:15am - Coffee, tea. Register on 8th Floor.
8:45am - Speaker Program Starts, followed by a 5pm Award Reception + Award Ceremony (semi-formal attire)

Lunch Provided

3:00pm - End Speaker sessions/ Break / Vacate floor before 5pm DVA Reception + Award Ceremony

4:00pm - VIP Reception (Invitation Only, semi-formal attire)
5:00 – 8:00pm -  Return to 8th floor for Reception + dmi:Design Value Awards Ceremony (ALL Conference Invited, semi-formal attire)

September 27th/ Day-2:
(LINK at Kendall Square, 255 Main St, 8th Floor)

8:15am - Coffee, tea. Register on 8th Floor.
8:45am - Speaker Program Starts, Breakout sessions

Lunch Provided
5:00pm - Conference Closing

September 28th/ Optional Day-3: (Registration required, fee $400/ $500 per workshop)

Register for One or Both 3-Hour Workshops  (LINK at Kendall Square, 255 Main St, 8th Floor)

9:00am – Noon - "Morning Workshop: Humantific Think Balance: Enabling Innovation in the Real World" (See below for details.)

Lunch on Your Own
1:00am – 4:00pm - "Afternoon Workshop: Connecting EX & UX: Journey Mapping the Employee Experience" (See below for details.)

Conference Speakers

Dr. John Maeda Vice President of Design and Artificial Intelligence at Microsoft; Author		Joe Perdew Vice President Store Design at Target		Kelly Jura Vice President, Brand and User Experience UX, ScreenPal		Jordan Hopson  Principal, Strategic Design, BCG X
Kathryn Rieger, PhD. Sr. Director, Human Factors and User Research at Intuitive Surgical		Craig Vogel Professor Emeritus, College of Design, Architecture, Art, and Planning, University of Cincinnati		Elizabeth Pastor Partner and Co-Founder, Humantific NY and Madrid		Kai Alexander Patricio Principal, matchstiix; Research & Experience Design, MFA in Design (Syracuse)
Liz LeBlanc Lead Service Designer, Livework Studio (London)		Lydia Timlin-Broussard Lead Design Strategist, and Ethnographer, BCG X		Tom Hardy Professor, Design Management: SCAD, and former Director Corporate IBM Design Program		Jessica Bantom Author, Diversity Equity Inclusion & Belonging (DEIB), and Interior Design Consultant
Anat Lechner, PhD. Professor of Business Mgmt, NYU; Co-Founder/ CEO of Huedata, a Color Intelligence Company		TS Balaji VP Digital & Customer Experience, Cox Communications		Peter Skillman Global Head of Design, Philips Experience Design		Taylor Cone Director of Innovation Experience, Delve
Patrick van der Pijl CEO, Business Models Inc (The Netherlands/ Global)		Emily Van Houdt Innovation Architect, Miro		Jesse Flores Senior Experience Strategists, BORN XDS		Kelsey Werner Senior Experience Strategists, BORN XDS
Angela Yeh Founder, CEO & Chief Talent Strategist, Yeh IDeology		Richard Whitehall Partner and Executive Director, Smart Design		Siriporn Peters, PhD. Lecturer, University of North Texas		Marty Gage Vice President User Experience Research, Lextant
Jeff Wolfe MFA, Radford University, Class of 2025; Image Systems Engineer, Kennedy Space Center		Ernesto Quinteros former Chief Design Officer, Johnson & Johnson		Kevin Bethune Founder & Chief Creative Officer of dreams • design + life
Iain Aitchison Director & Founder, Graft Design and Innovation Management Ltd.		Carole Bilson President, Design Management Institute

Speaker Topics (Click on topics to read more about them.)

September 26 / Tuesday Agenda

8:45: Opening/ Welcome 

Panel: Design Management and Design Operations - Different or the Same?
Tom Hardy, Professor, Design Management: SCAD, and former Director Corporate IBM Design Program
Joe Perdew,  Vice President Store Design at Target
Ernesto Quinteros, former Chief Design Officer, Johnson & Johnson
Moderator: Carole Bilson, President, Design Management Institute

Healthcare Innovation in the Midst of Massive Market Change
Richard Whitehall, Partner and Executive Director, Smart Design

What's Next: AI, Analytics and the Coming Transformation of Design
Anat Lechner, PhD., Professor of Business Management at NYU, and Co-Founder / CEO of Huedata, a Color Intelligence company

Panel: on AI and Design to follow

Anat Lechner, PhD., Professor of Business Management at NYU, and Co-Founder / CEO of Huedata, a Color Intelligence company

TS Balaji, VP Digital & Customer Experience, Cox Communications

Kevin Bethune, Founder & Chief Creative Officer of dreams • design + life

Peter Skillman, Global Head of Design, Philips Experience Design

Intro to Workshop Connecting EX & UX
Kelly Jura, Vice President, Brand and User Experience UX, ScreenPal

Livewell + CCHMC: 15 Years of Healthcare Experience Innovation: From Product and Communication Design to Service Systems
Craig Vogel, Professor Emeritus, College of Design, Architecture, Art, and Planning, University of Cincinnati

The Role of Service Design in Healthcare (Livewell + CCHMC) Breakout Session  
Craig Vogel, Professor Emeritus, College of Design, Architecture, Art, and Planning, University of Cincinnati

Lunch

Learn How to Get the First Step in the Design Thinking Process Right Every Time 
Marty Gage, Vice President, User Experience Research, Lextant

Design as a Driver for Adoption and Acceptance in Robotic Surgery 
Kathryn Rieger, PhD., Sr. Director, Human Factors and User Research at Intuitive Surgical

ESG: Design’s New Frontier
Jesse Flores, Senior Experience Strategists, BORN XDS
Kelsey Werner, Senior Experience Strategists, BORN XDS

Habits of Culturally Competent Designers
Jessica Bantom, Author, Diversity Equity Inclusion & Belonging (DEIB), and Interior Design Consultant

3-5pm: BREAK (Before DV Award Ceremony)

5-8pm: Reception + dmi: Design Value Awards Ceremony Semi Formal Attire. Read Details Below.

September 27 / Wednesday Agenda

8:45: Welcome 

How to Speak Machine – AI in Design: A Conversation with Dr. John Maeda 
Dr. John Maeda, Vice President of Design and Artificial Intelligence at Microsoft; Author; (dmi:Muriel Cooper Prize Winner)
Kevin Bethune, Chief Creative Officer, dreams • design + life; Author; (dmi:Board Chair)

Designing a Successful MVP: Supercharge Your Pilot with Rapid Prototyping
Jordan Hopson,  Principal, Strategic Design, BCG X

Lydia Timlin-Broussard, Lead Design Strategist, and Ethnographer, BCG X

The "No Code" Revolution
Kai Patricio, Principal, matchstiix; Research & Experience Design, MFA in Design (Syracuse)

The Trouble with Transformation: Avoiding the Pitfalls 
Liz LeBlanc, Lead Service Designer, Livework Studio (London)

Maximizing Innovation Brainpower: Building Cognitive Inclusion 
Elizabeth Pastor, Partner and Co-Founder, Humantific (NY and Madrid) 

Lunch

Design Thinking on Steroids; How to Accelerate Teams on Innovation
Patrick van der Pijl, CEO, Business Models Inc
Emily Van Houdt, Innovation Architect, Miro

Teaching Design Management at the Undergraduate Level
Siriporn Peters, PhD., Lecturer, Interdisciplinary Art and Design Studies with a concentration in Design Management, University of North Texas

Five Recipes that Stifle Innovation—And the Ingredients You Need Instead
Taylor Cone, Head of Innovation Enablement at Delve

Embracing Your Unique Design Leadership Style
Angela Yeh, Founder, CEO & Chief Talent Strategist, Yeh IDeology
                   

The "No Code" Revolution
Kai Patricio, Principal, matchstiix; Research & Experience Design, MFA in Design (Syracuse)

Neurodiversity and Design Thinking 
Jeff Wolfe, MFA Design Thinking, Radford University, Class of 2025 (dmi:Student Essay Winner 2023); and Image Systems Engineer at Kennedy Space Center

Optional dmi:Workshops (Day 3 after Conference)

dmi: Workshop: Humantific Think Balance: Enabling Innovation in the Real World

Elizabeth Pastor, Partner and Co-Founder, Humantific NY and Madrid

Register for Workshop Only 

If you are already registered for the conference click here for the workshop at $400.

September 28th 9:00am – 12:00pm

The LINK at Kendall Square

Fee: $400 with Conference registration, $500 without Conference registration

With the complexity of today's ever-changing world, the importance of cross disciplinary collaboration, advanced problem solving, and inclusive innovation continues to rise. In order to successfully develop innovation capacity within an organization, one must master the underlying psychological and behavior skills that are central to building individual and organizational core competencies. In this introductory workshop Humantific co-founder Elizabeth Pastor will take you inside the mechanics of enabling innovation in the real world.
 
The focus of the session is surfacing innovation thinking styles and linking them into Humantific's adaptable innovation methodology that is applicable to the many complex challenges found in both organizational and social contexts. Why is it important to recognize and equally value both imaginative and convergent thinking styles? How do you explain the need and the benefits to organizational leaders? Find out in this workshop.
 
Who Will Benefit
Those interested in creating inclusive innovation environments/organizations. Any leader responsible for inclusive culture/team building, that might include:

• Emerging innovation leaders
• Design leaders
• Project managers
• Senior leaders across businesses

About Elizabeth
Elizabeth is Partner and Co-Founder of Humantific in New York and Madrid. She is a strategic consultant, facilitator, and trainer with a unique expertise in Visual SenseMaking and Strategic Co-Creation. Her passion lies in helping people think clearly and make sense of complex situations in new and inclusive ways. She has consulted with a range of organizations from Fortune 100 enterprises, to SMEs, non-profits, and startups including: BBC, Telefonica, Vodafone, City of Austin, Wells Fargo, Pfizer, Morgan Stanley, TED, Ford Foundation, Heron Foundation, UNICEF, Gates Foundation, Hewlett Foundation, Markets For Good amongst others.
 
Prior to creating the Humantific, Elizabeth Co-Founded Scient’s Innovation Acceleration Lab with GK VanPatter. In the two years at Scient, over two thousand employees and clients gained cross-disciplinary innovation skills in Lab workshops. Designing the conditions for design, learning and accelerated innovation is a stream of logic that runs throughout her work. She is also the co-author of "Innovation Methods Mapping: De-Mystifying 80+ Years of Innovation Process Design”.

dmi: Workshop: Connecting EX & UX: Journey Mapping the Employee Experience

Kelly Jura, Vice President, Brand and User Experience UX, ScreenPal

Register for Workshop Only 

If you are already registered for the conference click here for the workshop at $400.

September 28th 1:00pm – 4:00pm

The LINK at Kendall Square
Fee: $400 with Conference registration, $500 without Conference registration

Learn how to leverage common user experience (UX) principles to uncover actionable insights into your team's working experience using an empathetic mindset and journey mapping framework. These iterative tools can help to optimize the employee experience by understanding the role of motivations and emotions, highlighting key touchpoints, and uncovering friction points and communication gaps in the employee experience.

You’ll learn:
What a user journey map is, how to create one & how the exercise can uncover opportunities to improve individual and team satisfaction.

• Understand why journey mapping is essential for internal teams and how it can help uncover gaps and opportunity areas in the employee experience.
• How to determine what questions to ask to create a functional journey map.
• ow to validate user journey maps and iterate on the experience.

Who should attend?
This workshop is geared for senior leaders and managers interested in creating higher levels of relevance in the employee experience. With over fifteen years of experience impacting design, marketing, software and user experience, and her innate understanding of strategy and design-thinking, Kelly Jura is driven by the way that people experience ideas. Kelly possesses a strong strategic mindset on how consumer behaviors, perceptions, and user interaction with technology affect design; she is certified by MIT in Human-Computer Interaction (HCI) for User Experience and holds a bachelor’s degree from the University of Bridgeport. Her work has manifested in several patents for proprietary design processes and she is a sought-after thought-leader in academia and in the trade.

Venue/Conference Location

The LINK at Kendall Square
255 Main St 8th floor, Cambridge, MA 02142
The DMI Conference program will be held at the Link at Kendall Square, right in the heart of the MIT and Harvard campus areas

Accommodations/Hotels

*** The fall is a busy time for conferences! Feel free to search other options via Expedia.com, AirBNB, etc.

 
**   Boston Marriott Cambridge, 50 Broadway, Cambridge, MA 02142 - This hotel is NEXT DOOR to the Conference venue, The LINK at Kendall Square.  
A few Rooms may still be available at the DMI rate - the nightly rate will now range from $399 to $549 per night.

Use this online Link to reserve your room: Click here for DMI Room Block rate  (your credit card is to hold the room and payment is taken later) OR  you may also call this number to reserve the room - Marriott Central Reservations at 1-800-228-9290  and mention the DMI Room Block.

**  Residence Inn Boston Cambridge, (Marriott) 120 Broadway, MA 02142  DMI rate Expired August 28. Hotel is 1 block from the Conference venue, The LINK at Kendall Square.
  

Additional Hotels that have NO DMI Room rate. Search for your own alternative rates.

• The Kendall Hotel, 350 Main Street, Cambridge, MA 02142  - Prices range from $322 - $345 as of July 26
• Hotel Sonder- 907 Main , Central Square, 907 Main Street, Cambridge 02139 - Prices range from $291 - $370 as of July 26
• Royal Sonesta Boston , 40 Edwin H Land Blvd, Cambridge, MA 02142 - Prices range from $613 - $1267 as of July 26
• Kimpton Marlowe Hotel , 25 Edwin H Land Blvd, Cambridge, MA 02141 - Prices range from $638 - $675 as of July 26
• The Liberty Hotel Boston , 215 Charles St, Boston, MA 02114 - Prices range from $560 - $1246 as of July 26
• Hampton Inn Boston/Cambridge ,191 Monsignor O'Brien Highway, Cambridge, MA 02141 - Prices range from $330 - $348 as of July 26
• Fairfield Inn & Suites by Marriott Boston Cambridge , 215 Monsignor O'Brien Highway, Cambridge, MA 02141 - Prices range from $371 - $419 as of July 26
• Holiday Inn Express & Suites Boston - Cambridge , 250 Monsignor O'Brien Highway , Cambridge, MA 02141 - Prices range from $321 - $354 as of July 26