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Fast Track Building Redevelopment

The Cadillac Fairview Corporation Architecture and Design, Development


The initiative involved the relocation of an existing food court as part of the ongoing redevelopment of the Rideau Centre shopping centre located in Ottawa, Canada


The project was a fast track exercise in Design Management. The executives at Cadillac Fairview, a Canadian company that invests, owns, and manages commercial real estate released a high-level strategic plan to their in-house design team on August, 2012, and requested that the team deliver a complete coordinated design package in a 2-month timeframe for approval. Between Cadillac and Rideau Centre, the greater project team included architects, designers, contractors, engineers, executive, operations,leasing, legal, and finance working in Toronto, Ottawa and Montreal.


The project team spent a day together at a kick-off session conducted by Human Resources, where results of individual psychometric tests were reviewed together. This session permitted the greater project team to understand the team’s individual personality traits and develop empathy and trust breaking down department silos and creating aligned goals and purpose.

  • Annual sales volume in the Food Court are expected to increase by $8.1 million CD
  • Expected annual sales volume in the new Dining Hall is $23.6 million
  • Rental revenue from the Dining Hall is 9.4 times higher
  • Rideau Centre rolling 12-month sales productivity has increased 3% per square foot.
  • The national sustainability program provides a framework for properties to improve their performance in several key areas including energy reduction, waste management, and sustainable procurement

Perhaps the most scalable reason for success of the Dining Hall project was a sense of shared purpose to build something great, to redefine and elevate the consumer experience.



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