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DMI Workshop: Service Design for Business
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DMI Workshop: Service Design for Business

Service Design for Business: Key Methods and Strategies for In-House Teams London, UK 10-11 September 2014 During this session, the Engine team will help in-house agencies adopt a Service Design approach, developing their internal capacity to assess the demand, offerings, and strategies required to deliver services across multiple touchpoints and channels over time.

9/10/2014 to 9/11/2014
When: 9/10/2014 - 9/11/2014
From 8:30 AM until 5:00 PM
Where: Engine Service Design
6a New Concordia Wharf
Mill Street
London SE1 2BB
United Kingdom
Contact: DMI
617 338 6380


Online registration is closed.
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Service Design for Business: Key Methods and Strategies for In-House Teams


During this session, the Engine team will help in-house agencies adopt a Service Design approach, developing their internal capacity to assess the demand, offerings, and strategies required to deliver services across multiple touchpoints and channels over time. Learn to improve factors such as ease, satisfaction and the look-and-feel of services, and how to build and develop the systems and operational processes to deliver them. 
Read More.

 

Registration Fees

Non-Member: $1095

Member: $950

Forum: $850

Workshop Plus New Membership Special Offer

DMI is offering special discounts (25% off) on new professional memberships with workshop registration. Join now and become a member at a reduced fee of $1250!

Cancellation Policy

 DMI will make every effort to fill each workshop but reserves the right to cancel a session two weeks prior if we do not receive enough registrations to run it. We recommend you refrain from purchasing any non-refundable airfare until this point and the session is confirmed as a go. You may contact DMI at any time to check on a workshop's status.


More than one week before workshop:
DMI will deduct a US$100 admin charge and refund or credit the remaining fee. 

One week or less before workshop:
No refunds or credit.

Wire Payments

Contact dmi at +617-338-6380 or dmistaff@dmi.org for information.

Workshop Plus New Membership Special Offer

 

DMI is offering special discounts (25% off) on new professional memberships with workshop registration. Join now and become a member at a reduced fee of $1250!

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