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In
this issue:
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Viewpoints |
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Calendar
of Upcoming DMI Events
October,
2003
The
28th International Design Management Conference
October 19-23
Cape Cod, Mass., USA
November,
2003
2003
Design Leadership Summit
November 1, Shanghai, China
Managing
Design for Strategic Advantage
November 6-7, New York City, USA
Innovation
Summit/2003: Building Platforms for Innovation
November 10-12, Stanford, Calif., USA
Creating
the Perfect Design Brief
November 13-14, Chicago, Illinois, USA
December,
2003
Fast
Track Your Experience Strategy
December 8-9, Colorado Springs, Colo., USA
January,
2004
Creating
the Perfect Design Brief
January 22-23, San Francisco, Calif., USA
Marketing
Graphic Design Services
January, 23-24, San Francisco, Calif., USA
February,
2004
Managing
Design for Strategic Advantage
February 3-4, London,
UK
Creating
the Perfect Design Brief
February 5-6, London,
UK
Strategies
for Designing Meaningful Brand Experiences
February 26-27, Austin,
Texas, USA
March, 2004
Managing
Design for Strategic Advantage
March 4-5, Chicago, Illinois, USA
Using
Design Research for Product and Brand Innovation
March 11-12, San Francisco, Calif., USA
The 8th European
International Conference on Design Management
March 21-23, Barcelona, Spain
April, 2004
Using
Design Research for Product and Brand Innovation
April 8-9, London,
UK
Creating
the Perfect Design Brief
April 22-23,
New York City, USA
May, 2004
Managing
Design for Strategic Advantage
May 13-14, Montréal, Canada
June, 2004
16th International Corporate/Brand Identity Conference
June 2-4, Vancouver, Canada
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Digging
Deeper into "Good Design"
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| DMI
Conferences |
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The
28th International Design Management Conference
Innovation
Roundtable/2003
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| DMI
Education |
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Managing
Design for Strategic Advantage
Creating
the Perfect Design Brief
Fast
Track Your Experience Strategy
Marketing
Graphic Design Services
Strategies
for Designing Meaningful Brand Experiences
Using
Design Research for Product and Brand Innovation
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| DMI
Publications |
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Free
Download of the Month
New DMI Member Download: Executive Summaries
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| News
& Events Around the World |
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Viewpoints
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Digging Deeper into “Good Design”
By
Andrew Hoffman, Consultant |
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Andrew Hoffman
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Editor’s
note: The article by Michael McPherson on Redefining
‘Good Design is Good Business’ in the September
issue of the eBulletin sparked a good deal of response.
Here’s a follow up from one reader.
The final five
words of IBM CEO and Chairman Tom Watson’s famed 1975 speech—“good
design is good business”—should be the mantra of every
smart designer who is paid for his or her work!
What is most
important about these words is that the talk was given at the Wharton
School of Business by the man who drove his company from revenues
of $892 million in 1956 to $8.3 billion when he retired in 1971.
The speech opened with the words, “I eventually came to see
design become one of the major reasons for the success of IBM.”
Watson was talking about making money for himself, his company,
and his shareholders, and he recognized design as a strategy to
achieve that goal.
Watson believed
that good industrial design “must primarily serve people.”
Master architect Le Corbusier said good design “is intelligence
made visible.” We could discuss what constitutes “good
design,” but I suggest that the real issue for designers today
and for the survival of good design has more to do with an understanding
of the other side of the equation—good business.
Read
the complete article
Article proposals are welcome! Please email
jtobin@dmi.org.
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DMI
Conferences
The 28th International Design Management Conference
Managing
for Design’s Role in Enterprise Leadership
October 19-23, 2003
Chatham Bars Inn, Chatham, Cape Cod, Massachusetts, USA
Time
is running out to sign up for the premier design/business event
of the year. This year's Cape Cod conference has attracted a diverse
and impressive list of registrants. Some of the companies represented
include: AOL,
Black & Decker, Bose, Caterpillar, Crown Equipment Corporation,
Design Continuum, Eastman Kodak, EMC Corporation, Ernst & Young,
GlaxoSmithKline, Herman Miller, Johnson Controls, Kohler, Kraft
Foods/Oscar Mayer, Lippincott Mercer, Microsoft, Motorola, Norfolk
Southern, Pitney Bowes, Procter & Gamble, Siegel & Gale,
State Farm Insurance, T. Rowe Price Group, The Boeing Company, The
Scotts Company, Unilever Best Foods, UPS, Wallace Church, and Ziba
Design.
Find out how
your company's innovation practices compare to others at the session
Managing
Innovation for Design, presented by Darrel Rhea, Principal at
Cheskin, and one of the country's leading experts on innovation.
You will be one of the first to view the results of an important
study on innovation trends and best practices commissioned by Cheskin
and Fitch:Worldwide. Darrel will share learnings from recent interviews
with over 500 senior level executives on how corporate innovation
programs are changing.
Jeff Mauzy,
organizational creativity expert, and coauthor of Creativity,
Inc., will present the keynote session, Understanding,
Establishing, and Enhancing Inventive Organizations. Jeff will
facilitate the conference opening session, a conference dialogue
session, and various informal discussions during the conference.
He will
also present an optional workshop on Sunday, October 19: Guerrilla
Listening: A Workshop Exploring the Flip Side of Creating. All
conference attendees will receive a complimentary copy of Creativity,
Inc.
If you have
never experienced this unique event, now is the time to register
and secure your spot. Please visit the DMI Web site for a complete
listing of the conference speakers,
a current schedule,
and hotel
information. DMI is offering nonmembers a special combined
membership/conference registration package; visit the registration
page for more details, or call DMI at 617-338-6380, or email dmistaff@dmi.org.
Innovation
Summit/2003
Building
Platforms for Innovation
November
10-12, 2003, Stanford University, Palo Alto, Calif., USA
This
year's DMI Summit will be held on the campus of Stanford University,
and is cosponsored by the Center for Design Research. The summit
is designed to be an interactive forum for learning, with a mix
of featured presentations and intense structured discussion sessions.
The keynote
session will be Innovation:
Some Weird (and Not So Weird) Ideas That Work, presented
by Professor Robert Sutton of Stanford University, author of Weird
Ideas That Work: 11 1/2 Practices for Promoting, Managing, and Sustaining
Innovation. The book was named one of the best ten
business books of 2002 by Harvard Business Review.
Other speakers
include Peter Coughlan, Practice Leader, IDEO; Lee D. Green, Director
of Design, IBM Corporation; Bettina von Stamm, Ph.D., Head, Innovation
Exchange, London Business School; and Mark Stefik, Ph.D., Manager,
Information Sciences and Technologies Laboratory, Palo Alto Research
Center.
Don't miss
this exciting and provocative event! For more information about
the Summit, visit the program,
schedule,
registration,
and hotel
pages on www.dmi.org.
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DMI
Education
Managing
Design for Strategic Advantage
November 6-7, 2003, New York City, USA
February
3-4, 2004, London, UK
Taught
by Peter L. Phillips, Design Strategy Consultant
Traditionally,
design has been viewed as a service within an organization—not
as a strategic business resource. But this traditional view of design
is rapidly changing in the fast-moving, highly-competitive business
arena of the new millennium. Design managers and designers now need
to rethink both the processes of managing design and the ways in
which they communicate the strategic value of design to the success
of the enterprise.
More information.
“Just
what I've been looking for—an articulate and cogent event.
It's a while since I've felt re-energized in this way.”
—Brendan Hamley, Head Designer for Electronic Channels,
Nationwide Building Society (UK)
Creating
the Perfect Design Brief
November
13-14, 2003, Chicago, Ill., USA
January 22-23, 2004, San Francisco, Calif., USA
February 5-6, 2004, London, UK
Taught by
Peter L. Phillips, Design Strategy Consultant
A well-crafted
design brief can function as a contract, an easy-to-follow road
map for the entire design process, and an invaluable tool for securing
project approval at the end of the process. This seminar explores
all of the critical components of a design brief and how to use
them to assure the success of any design project.
More information.
“The
knowledge I gained at the seminar has been an excellent asset
to my design skills, and has helped me to work more successfully
within my corporate environment.”
—Elizabeth Drury, Graphic Designer, National Life Insurance
Company
Fast
Track Your Experience Strategy
December
8-9, 2003, Colorado Springs, Colo., USA
Taught by Dave
Norton, PhD, Vice President, Experience Strategy and Research,
Yamamoto Moss
You’ve
nailed your brand strategy. What’s next? Brands that do not
live up to the experience they promise put themselves at risk of
being commoditized. The next step is defining your experience strategy.
An experience strategy helps you define everything holistically;
from how anticipation is built, to the most important interactions
your customers have and the memories that they form. More
information.
“Wonderful—I
can see using this in all aspects of career and general life.”
—Nancy Jornlin, Project Manager, Frank Russell Company
Marketing
Graphic Design Services
January
23-24, San Francisco, Calif., USA
Taught by Cameron S. Foote, Principal,
Creative Business Newsletter
Without regular
and consistent marketing, a firm often finds itself on a feast-or-famine
roller coaster at best, and at worst, struggling for its very existence.
This seminar has a practical, real-world approach that's ideal for
anyone who wants to improve his or her marketing ability, learn
techniques for prospecting for new clients, needs to know more about
hiring and motivating sales personnel, or would like to achieve
a higher success rate in converting presentations into projects.
Early registration is recommended, as the first session of this
seminar sold out. More
information.
"Cameron
is knowledgeable and presents well, with interesting insights
and info. A small price to pay for knowledge!"
—Craig Terrones, Principal, Creative Director, Graphica
Communication Solutions
Strategies
for Designing Meaningful Brand Experiences
February 26-27, Austin, Texas, USA
Taught by Dave
Norton, PhD, Vice President, Experience Strategy and Research,
Yamamoto Moss
With special guest Gregory Beck, AIA,
Architect, Director, Urban Narratives
Fundamental
shifts in consumer behavior are occurring. This seminar is designed
to help design managers and strategists develop actionable solutions
to address these shifts that, combined with recent economic trends
and world events, will shape the way consumers live, work, play,
and buy. Consumers expect more than brand promises. They want brand
truth. This seminar will help you prepare your organization to fulfill
consumers’ greatest unmet need: Having meaningful experiences.
More
information.
"Dave
is brilliant and his teaching methods are down to earth and truly
applicable to everyone. This course really makes you stop and
think about how to better connect with your customer and consumer;
no matter what you're selling."
—Andrea L. Baytoff, Director of Innovation & New
Business Development, Away From Home Division, Campbell Soup Company
Using
Design Research for Product and Brand Innovation
March 11-12 2004, San Francisco, Calif., USA
Taught by Darrel
Rhea, Principal, Cheskin
This seminar
empowers design managers to integrate research into the design development
process with confidence. It will give managers the tools to become
advocates for research that actually produces better design and
supports innovation. By knowing how, when, and what kind of research
to use in the design process, managers can maintain control of their
programs, and produce more effective products and brands. Early
registration is recommended, as the first three sessions of this
seminar have sold out. More
information.
"A wonderful
seminar jam-packed with practical information. I look forward
to sharing what I have learned in the last day and a half with
my co-workers."
—Kristin Arnold, Consumer Insights Leader,
Sanford Corporation
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DMI Publications.
Free
Download of the Month
When Successful Products Prevent Strategic Innovation
By Peter Jones, PhD
Design Management Journal, Spring
2002, Vol. 13, No. 2
As startups become large mainstream corporations, many lose
the intense “breakthrough” mentality that characterizes
their initial achievements. The willingness to take risks is replaced
by a focus on growth and market share. Rather than moving on to
the next threshold, satisfying customers becomes the priority. Peter
Jones exmines this fascinating shift in values and evaluates strategies
designed to maintain a company's innovative spirit.
This free
download has expired. Click
here to read the executive summary for this article and the opportunity
to purchase the article for direct download.
DMI members
can download DMI Journal articles for free on the DMI Web
site. Visit www.dmi.org/membership
for more information.
New DMI Member Download: Journal Executive Summaries
The
DMI Member Free Downloads Area has now been expanded to include
executive
summaries of Design Management Journal articles. Summaries
are available for a total of fifteen issues, starting with the Winter
2000 issue. All DMI members can download these summaries for free
by logging on with their member password. DMI Journal executive
summaries are condensed versions intended for the busy professional.
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News
& Events Around the World International
Design Forum: The Human Touch
October 2-4, 2003, Singapore
Learn how design can be leveraged to strengthen businesses at the
conference keynotes and multiple tracks featuring business, design
and education perspectives. Info: www.intldesignforum.com.
XX
Icograda Congress & General Assembly: VISUALOGUE
October 8-13, Nagoya, Japan
This congress will review the fundamental role of visual communication
in the 21st century from diverse perspectives and contrasting global
environments. Info: nagoya.icograda.org.
Human
Factors and Ergonomics Society 47th Annual Meeting
October 13-17, 2003, Denver, Colo., USA
This meeting will feature workshops and 100 technical sessions.
Info: www.hfes.org.
6th
Asian Design International Conference
October 14-17, 2003, Tsukuba, Japan
The theme of this event is "Integration of Knowledge, Kansei
and Industrial Power." Sponsored by Japan Industrial Design
Promotion Organization (JIDPO) and Japan Design Foundation (JDF).
Info: www.6thadc.com.
HITS
2003: Humans | Interaction | Technology | Strategy
October 16-17, 2003, Chicago, Illinois, USA
A conference on interaction design and business strategy, sponsored
by Institute of Design at the Illinois Institute of Technology,
and held at the Chicago Historical Society. Info: www.id.iit.edu/events/hits.
2003
About, With and For Conference
October 17-18, 2003, Chicago, Ill., USA
Sponsored by students at the Institute of Design, Illinois Institute
of Technology, this year's conference revolves around the topic
of synthesis. Info: www.aboutwithandfor.com.
The
Power of Design: AIGA National Design Conference
October 23–26, 2003, Vancouver, British Columbia, Canada
Designers will play critical roles in the success of our rebounding
economy—both as agents of social change in a complex world
and as leading architects of sustainable solutions for a troubled
planet. Info: powerofdesign.aiga.org.
Rome
Prize 2004
Deadline: November 1, 2003
The American Academy awards up to 2 Rome Prizes annually in the
field of design. Rome Prize winners reside at the Academy's center
in Rome and receive six months room and board, a studio, and a stipend
of $10,500. Info: www.aarome.org.
2003
Design College Expo
November 6-9, 2003, Seoul, Korea
This exhibition will be attended by 20,000 students, scholars, and
professional designers. It will include an exhibition of graduating
student work, information on current educational programs, and presentations.
Info: +82-31-780-2227; fax: +82-31-780-2224; email: dcexpo@kidp.or.kr.
Living
Space for the Elderly—Visions for the Year 2050 Competition
Deadline: January 10, 2004
This competition for students on the theme of Universal Design will
have a prize pool of 6,000 euros. Info: www.ifdesign.de.
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