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Conference Presentations

14th International Corporate/Brand Identity Conference
Sustaining Brand Assets in Complex Times

 

May 5-7, 2002

Toronto, Canada

 

View more information about this conference

 

Free for DMI Members

These presentations are provided as a benefit for current DMI members. No part of these documents may be reproduced or distributed in any form without written permission. All documents are in Adobe Acrobat (PDF) format. Adobe provides a free viewer.

Realizing Brand Efficiencies in Tough Times

Constance A. Birdsall, Senior Partner, Lippincott & Margulies

When the economy slows, companies begin to look for ways to reduce costs and increase operating efficiencies. When it comes to managing corporate and brand identity programs, this means finding methods to continually nurture programs while also saving money. Rather than slashing marketing budgets across the board, managers can implement a more strategic approach. This presentation looks at various strategies that include: ideas for tightening the communications reins, how to conduct a brand head count, the need to assess ad and promotional spending, and the benefits of implementing a centralized brand management system.

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Design in its Element: Managing Change and Complexity at Décathlon

Philippe Picaud, Design Director, Décathlon

At Décathlon outlets, seven in-house brands compete side-by-side with international brands. The challenge: to clearly define and separate the corporate identity of the distributor, (Décathlon) and the aspiration-driven sporting brands in the mind of the end-user, while also uniting them under the same banner and simultaneously differentiating them from other well-known brands. It is in this complex environment that design is in its element, demonstrating its strength as a strategic tool that is best utilized when managing change and complexity. Philippe Picaud will demonstrate how the Décathlon team uses design and the investigative properties of the creative process to lead to innovative solutions for the organization.

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The Art of Seismic Change

Keith Yamashita, Partner, Stone Yamashita Partners

“Seismic change” is a phrase used to describe deep and often unexpected change. It can be caused by an outside shock, a new competitor, the arrival of a new CEO, organizational unrest or, sometimes, by your own team as you release an idea into the world. Regardless of the origin, these kinds of changes are dramatic. They demand that your company evolve to keep up with market shifts. This presentation will talk about the role that design and communications can play in harnessing change to a company’s advantage, and will include lessons learned from seismic change efforts at IBM, Mercedes-Benz, PBS, and others.

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How To Keep Brands Fresh, Relevant & Selling: Creating & Managing Brand Meaning

William J. O'Connor, President, SOURCE, Inc.

Why do some brands continue to reinvent themselves successfully, such as Harley Davidson or Nike, while others run out of steam, lose their way and even disappear, like Oldsmobile or J. Peterman? Successful brands know how to create and manage brand meaning, where to find motivating meaning, when to hold onto an old brand meaning, when to evolve into something different, and how to leverage their emotional points of contact with users. In this innovative session you will learn when is the right time to begin to reinvent your brand, and gain fresh insights into how to think about your brand and its value in the marketplace.

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Next Generation Outsourcing: Using Global Intellectual Capital for Brand Leverage

Sanjeev Malhotra, Director, Aliagroup

The events of September 11 have caused some to question globalization trends. However, forward-thinking enterprises understand that worldwide integration of consumers and producers through brands is inevitable, and that creating these global brands requires employing intellectual capital without boundaries. Through international outsourcing, corporations are increasingly utilizing brainpower across borders and time zones, gaining advantages in responsiveness, quality, and cost, and helping brands to leverage their universal appeal while respecting cultural differences. Sanjeev Malhotra uses his experience in international branding to illustrate the critical needs and strategies for bringing together resources of best value to sustain and enhance brand assets.

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Successful Online Brand Asset Management: The TELUS Brandtool

Chris Bedford, President, Karo Group Inc.

Peter de Vos, Director, Enterprise Brand Marketing, TELUS

In the past two years TELUS has acquired eight companies and grown from a regional Telco to Canada’s second largest communications enterprise, placing considerable demands on the integrity of the brand assets. The goal of the Brandtool was to entice the 28,000 TELUS employees to learn about the TELUS brand and to take an active interest in the execution of the brand assets in their day-to-day work. The result is a user-friendly communications and identity management Web site directed at employees and third parties responsible for understanding and implementing the TELUS brand in English and French.

Member Download PDF Presentation (2.7 MB)