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•  Website/Interaction Design

 

 

Website/Interaction Design: Selected Design Management Review Articles

The Strategic branding: Leveraging technology and design at Ernst & Young

Peter Burger, Supervising Associate, Ernst & Young

David Reyes-Guerra, Director, Brand Strategy and Management, Ernst & Young

How did Ernest & Young train and educated 25,000 new employees?  The firm’s global marketing intranet, The Branding Zone, provides the online technology for business and marketing strategies, advertising campaigns, visual identity standards, design templates and architecture.

 

From Chaos to Constellation: Creating BetterBrand Alignment on the Web

Eliot Phillips, Partner, Lippincott Mercer

It's easy to establish an organizational presence on the Internet. It's quite another feat to make sure that presence is coherent, compelling, up-to-date, and easy to use.

 

A Tool for Managing Brand Assets

Chris Bedford, President, Karo Group

When an organization is in the midst of dramatic change in strategic direction and corporate culture, how can branding help? TELUS shares its success of a provincially owned “crown corporation” into a publicly traded company.

 

Web-based Collaboration for the Rest of Us

Paul Chen-Hsin Liu, Associate Professor, California State University, Los Angeles

Gladys Tsai, Industrial Designer, Sustine, Inc.

S. Gary Teng, Director of the Engineering Management Program, University of North Carolina at Charlotte

Through a Web-based collaboration system that uses VRML, HTML, and JavaScript, designers can create and modify designs in real time.  Four international companies share their experiences.

 

The E-commerce Blueprint: Creating Online Brand Experiences

Dave Norton, Vice President of Research, Yamamoto Moss

Lise Hansen, Director of Information Architecture, Yamamoto Moss

What transforms an online interaction into an experience for the Web?  An experiential Web site matches consumers' expectations as if they had created the experience themselves. And it should not only be easy to use; it should also engage and surprise its visitors.

 

Creating and Managing Brand Experience on the Internet

Bernd Schmitt, Associate Professor, Columbia Business School

What differentiates successful Web sites from unsuccessful ones? Smart marketers know that it is a matter of understanding the online experience.