| Technical Information and FAQ
The Design Leadership Series is conducted with Microsoft's Live Meeting software. You may participate in the series with your MAC or PC.
System Requirements
Windows 2000/XP or MAC OSX 10.3 or Higher Broadband Internet Connection Telephone for Audio Conferencing
If you have not used Live Meeting we recommend you make sure you are able to connect to the live meeting session and familiarize yourself with the environment prior to the session. We will open the virtual lobby 15 minutes prior to the start of each session. When you arrive please place your phone on mute and do not place your phone on hold at any time so feedback and other disturbances are not created for the rest of the group.
First Time Live Meeting User?
If you have not used Live Meeting, please follow this link prior to the meeting:
For additional information and support: http://r.office.microsoft.com/r/rlidLiveMeeting?p1=7&p2=en_US&p3=LMInfo&p4=support
Still Need Help?
Please call the appropriate number according the type of help you need:
FAQ
Q. What is Microsoft Office Live Meeting?
A. Live Meeting is a hosted Web conferencing service that enables you to communicate and collaborate with anyone, anywhere using just a PC and an Internet connection.
Q. Does Live Meeting work on a MAC?
A. Yes. Live Meeting works on OSX 10.3 or higher, including the most recent version of Leopard with Safari V3. If you recieve an error message while launching the presentation your browser has likely blocked the pop-up. Please click "Re-enter Meeting" to override the pop-up blocker.
Q. Is the audio streamed through the LiveMeeting software?
A. Yes. You may choose to stream audio directly from Live Meeting software (PC only) by selecting the audio icon ("Start Internet Audio Broadcast") on the Live Meeting toolbar. Audio for this event is also handled via traditional conference calling technology using your regular telephone. Participants in the US may dial a toll-free number but toll charges will apply to all non-US participants. If you choose to stream audio for the session you will only be able to submit your questions via the Live Meeting question manager.
Q. Does Live Meeting work through firewalls?
A. Yes. Live Meeting enables you to communicate and collaborate with remote participants even if they are joining the online meeting from behind a firewall.
Q. When will I receive my login credentials?
A. All participants will receive a login url with their written registration confirmation. We will also send you a reminder email the day prior to the event. An additional copy of the login url will be included in this email.
Q. Do I need to purchase Microsoft Live Meeting software separately?
A. No. Your paid registration for each session includes use of Live Meeting software during the time of your attendance.
Q. I'm having technical issues with Live Meeting. Who do I call?
A. The Live Meeting helpdesk is available 24x7x365. You may contact Live Meeting Support at:
Q. What is the time schedule for the event? When do I need to login and when will the webinar finish?
A. Webinars begin at 1PM Eastern Standard Time. Attendees can not login more than 15 minutes in advance. Each lecture is scheduled for 1 hour followed by 30 minutes of Q & A. All webinars are scheduled to finish by 2:30 PM.
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