| Technical Information and FAQ
The Design Leadership Series is conducted with Microsoft's Live Meeting software. You may participate in the series with your MAC or Windows PC.
System Requirements
If you have not used Live Meeting we recommend you make sure you are able to connect to the live meeting session and familiarize yourself with the environment prior to the session. We will open the virtual lobby 15 minutes prior to the start of each session. When you arrive please place your phone on mute and do not place your phone on hold at any time so feedback and other disturbances are not created for the rest of the group.
First Time Live Meeting User?
If you have not used Live Meeting, please follow this link prior to the meeting:
For additional information and support: http://r.office.microsoft.com/r/rlidLiveMeeting?p1=7&p2=en_US&p3=LMInfo&p4=support
Still Need Help?
Please call the appropriate number according the type of help you need:
FAQ
Q. What is Microsoft Office Live Meeting?
A. Live Meeting is a hosted Web conferencing service that enables you to communicate and collaborate with anyone, anywhere using just a computer and an Internet connection.
Q. Does Live Meeting work on a MAC?
A. Yes. Live Meeting will run in your Safari browser. Be sure to use Safari, not Firefox, and make sure your pop-up blocker is disabled. You can click "Re-enter Meeting" to override the pop-up blocker.
Q. Is the audio streamed through the LiveMeeting software?
A. Yes. You may choose to stream audio directly from Live Meeting software by selecting the audio icon ("Start Internet Audio Broadcast") on the Live Meeting toolbar. Backup audio is also offered via traditional conference calling technology using your regular telephone.
Q. Does Live Meeting work through firewalls?
A. Yes. Live Meeting enables you to communicate and collaborate with remote participants even if they are joining the online meeting from behind a firewall.
Q. When will I receive my login credentials?
A. All participants will receive a login url with their written registration confirmation. We will also send you a reminder email the day prior to the event.
Q. Do I need to purchase Microsoft Live Meeting software separately?
A. No. Your paid registration for each session includes use of Live Meeting software during the time of your attendance.
Q. I'm having technical issues with Live Meeting. Who do I call?
A. The Live Meeting helpdesk is available 24x7x365. You may contact Live Meeting Support at:
Q. What is the time schedule for the event? When do I need to login and when will the webinar finish?
A. Webinars begin at 1PM Eastern Standard Time. Attendees can not login more than 15 minutes in advance. Each lecture is scheduled for 1 hour followed by 30 minutes of Q & A. All webinars are scheduled to finish by 2:30 PM.
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