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Monday 16 May & Tuesday 17 May 2011
    Optional Pre-Conference Seminar:
Service Design for Business: Key Methods and Strategies for In-House Teams

Engine Service Design

Tuesday 17 May 2011
12:00 - 17:00   Optional Pre-Conference Seminar:
Amsterdam Trend Walk: Focus on inspirational design in everyday objects and spaces

Katie Holder

Wednesday 18 May 2011
08:00 - 09:00   Conference Check in
09:00 - 09:30   Set the Stage + Navigation Explanation

Tim Selders, Fennemiek Gommer & Thomas Lockwood

09:30 - 10:15   Outside View: How advertising reinvented itself

Tim O'Kennedy, CEO, D&AD

10:15 - 10:45   Outside View: Behind the Mask of Quality

Theo Cieremans, Director Business Innovation, TUV Rheinland

10:45 - 11:30   Break: Meet/Greet/Team Up!
11:30 - 12:30  

Hurdles of Selling Value of Design: Challenge Design Condition

Philippe Picaud, Design Director, Carrefour

 

Hurdles of Selling Value of Design: The challenge for design recognition in an engineering-driven B2B company

Guy Van Wijmeersch, Design Director, Barco N.V.

 

Hurdles of Selling Value of Design: Selling Design to Stakeholders and Management
Mikael Fuhr, Partner & Managing Director, ManagebyDesign (Former Design Director, Danish State Railways)

12:30 - 13:45   Lunch: Meet/Greet/Eat!
13:45 - 14:05   Outside View: Hurdles of Advancing Design – A Product Marketing Perspective

Louis Kim, Vice President, Advanced Platforms Group, HP

14:05 - 15:15  

Breakout discussions: What could be the equivalent of the 4 Ps for Design?

All Participants

15:15 - 16:00  

Presentation: What Design Value model worked for HP? A Design Value Matrix

Sam Lucente, Former Design Director, HP; Debbie Mrazek, Design Practice Manager, Corporate Marketing, HP; & Katherine Wakid, Senior Associate, Jump Associates

16:00 - 16:30   Break
16:30 - 17:30   Assessing the suggestions of the audience: what could work and what not?

Philippe Picaud, Guy Van Wijmeersch, Sam Lucente, Katherine Wakid, Mikael Fuhr, Louis Kim, Debbie Mrazek

17:30 - 18:00   The Next Trend in Design

James Woudhuysen, Professor of Forecasting and Innovation, De Montfort University

18:30 - 20:00   Reception sponsored by BNO/DMN at Huis Marseille
             
Thursday 19 May 2011
08:00 - 09:00   Coffee/Networking Time
09:00 - 09:15   Good Morning: Where do we go?/Lessons

Tim Selders, Fennemiek Gommer & Thomas Lockwood

09:15 - 09:45   Calculating Design Value

Prof. Dr. Peter Zec, President, red dot

09:45 - 10:30   Break
10:30 - 12:45  

Parallel Sessions Choose 3 from below

 

The Value of Design in the Small Enterprise

Xènia Viladàs, XVDMC - Xènia Viladàs Design Management Consultants

The Lingo of Design Value

Liesbeth Longueville, Coördinator, Flanders Inshape

Design Effectiveness

Gerda Gemser, Associate Professor of Product Innovation Management, Delft University of Technology

   

Designing for Recovery: Cutting Costs through Design

Robert Bau, Creative Strategist, Mind Your Table Manners

Dialogues on the Value of Business Design
Fennemiek Gommer and Oonagh Jobling Aitken, Partners, Caracta

Design Effectiveness: How to brief it and measure it

Deborah Dawton, Chief Executive, Design Business Association (DBA)

12:45 - 14:00   Lunch
14:00 - 14:45   Design Value Conversion: The rise of The Designful Company

Marty Neumeier, Director of Transformation, Liquid Agency

14:45 - 15:30   Designing Business Models: Strategic methods for visionaries, game changers, and challengers

Alexander Osterwalder, Entrepreneur & Co-Founder, Business Model Foundry

15:30 - 16:00   Break
16:00 - 16:30   The Tactics to make (service) design work in a BIG organization

Stefan Moritz, Head of Service Design, Aegis Media Global

16:30 - 17:00   Downloadable Design: A new value chain!

Hanne Österberg, Droog

17:00 - 17:30   Personal Reflection: Contents of our boxes

Tim Selders, Fennemiek Gommer & Thomas Lockwood

17:30 -   Last Meet-up
Friday 20 May 2011
09:00 - 17:00   Optional Post-Conference Workshop:
Designing Business Models Workshop: Strategic methods for visionaries, game changers, and challengers

Alexander Osterwalder, Entrepreneur & Co-Founder, Business Model Foundry

 

 

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