Conference Co-Chairs:
Oliver King, Co-founder and Director of Engine Service Design
Clive Grinyer, Director, Customer Experience, Cisco Internet Business Solutions Group
Thomas Lockwood, President, Design Management Institute
Design is now recognized as an enabler of business transformation, because design leads change, which is critically needed to save and solve our future. It is a solution that addresses problems, and problems behind problems. Design connects businesses to their customers, and customers to new products, services and experiences. Design is a process tool, an innovation tool, a tool to build experiences, and a transformation tool. Transformation is as much a way of thinking as it is a result.
This conference will explore the connections and transformation capabilities of design management in three important areas:
- Social and public sectors
- New products and services
- Business innovation
The world is changing, business is changing, the role of design is changing, and so too design managers need to change. The “new new” will not be simply a revert to the old pre-recession ways. As design leaders, we are now at a crossroads. Embrace the changing and expanding opportunities for design to lead the way, or observe on the sidelines. Increasingly, design managers are being invited to the boardroom and are asking themselves, “Can I rise to the occasion?”
Now is the time to take action, to prepare for your future, to be engaged, and lead your organization, your staff, and your clients to the values of design like never before. Join us in London 7-8 September. Transform yourself.
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Evolving your design DNA
Willem Boijens
Adaptive Path
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Stepping up: Seizing the opportunities design thinking has uncovered
Kevin McCullagh
Director, Plan Strategic Ltd.
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From user-centered design to designing for service
Lucy Kimbell
Clark Fellow in Design Leadership, Saïd Business School, University of Oxford
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Facilitation, experimentation, and managing design risk
Michael Schrage
Research Fellow, MIT Sloan School Center for Digital Business; and Department of Innovation, and Entrepreneurship, Imperial College Business School |
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Designers: Transformers in disguise
Mike Ganderton
Creative Senior Director, LEGO Group |
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Integrative design: Design for social impact
Geoff Mulgan
Director, Young Foundation
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Divers of complexities
Charles Bezerra, PhD
Executive Director, GAD’Innovation/Brazil
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The future role of design effectiveness in business
Deborah Dawton
Chief Executive, Design Business Association (DBA)
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New Thinking Made Real
David Kester
Chief Executive, Design Council (UK)
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Transformational synergy: Aligning design pushers and pullers
Raymond Turner
Principal, Raymond Turner Associates
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Change by Design at GE Healthcare
François Lenfant
Manager, Global Product Design, Developed Markets, GE Healthcare
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Why form is content in entrepreneur country
Julie Meyer
Chief Executive, Ariadne Capital Ltd.
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How does good leadership create great design?
Jeremy Brown
Senior Design Manager, Virgin Atlantic Airways Ltd.
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SenseMaking for ChangeMaking Elizabeth Pastor
Co-Founder, Partner, Humantific
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What you will gain
Stimulating conversations by thought leaders… fresh points of view… making new connections… rekindling friendships… preparing for future competition… and rising to the occasion. As design managers, we have a rare opportunity to lead in the transformation by design movement, demonstrate design thinking and best practice design management, and make a difference.
About the Europe 14 Conference
DMI’s 14th annual European conference will build upon the success of our recent well-attended and well-received events in Milan and Paris. As a hub of business and design in Europe, London hosts an impressive array of corporate design centers and design consultancies, a thriving creative services industry, a great design education system, and admirable government support for design. Trendy yet business-like, forward thinking yet built on history, the London design scene is always interesting and always leading edge.
The venue will be in a wonderful historic yet high-tech conference facility, One Wimpole Street, in the heart of London’s vibrant West End, convenient to shopping, major points of interest, museums, theater and London’s major tube lines.

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