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European Conference
 

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2007 DMI Design and Design Management Performance Series

The 11th DMI European Design Management Conference

Improving and Measuring Design’s Role in Business Performance

   

14–16 March 2007
Copenhagen Marriott Hotel

Copenhagen, Denmark

 

The Video archive of this conference is available online to DMI Members.

 

 

Keynote Sessions

 

The Dirty Battle

Hartmut Esslinger, Founder, frog design

       
   

The Metrics of Meaning: Improving the Design of Meaningful Experience

Darrel Rhea, CEO, Cheskin, Author

       
 

Presentations

   

Helly Hansen: Design as a Tool to Rejuvenate a Global Brand

Hans Gunleiksrud, Global, Brand Manager, Helly Hansen

       
   

The Business Imperative for Return on Investment Measurements in Design

Jerry Kathman, President and CEO, LPK

       
   

Bridging Eastern and Western Values, Applying a Holistic Approach to Design Management

Cathy Huang, President, China Bridge International (CBI)

       
 

 

Maximizing Impact through Integrated Design Programs: Adding Value to a Brand through Consistent Identity Design and Implementation

Bo Linnemann, Founder, Kontrapunkt

Per Holmen, Global Brand Identity Manager, Carlsberg

       
   

The Future is Bright for Design

Verena Kloos, President, BMW Group DesignworksUSA

       
   

Trust Me, I'm a Designer

Harry Rich, Deputy Chief Executive, Design Council

       
   

Design as a Strategic Element

Lise Kingo, Executive VP, Chief of Staffs, Novo Nordisk A/S

       
 

 

If You Can't Count It, It Isn't Real: Design Performance in the Automotive Business

Han Hendriks, VP, Marketing and Industrial Design, Johnson Controls GmbH

Roderique Duell, Operations Manager for Marketing and Design, Johnson Controls GmbH

       
   

From Product Desire to Service Envy

Lavrans Løvlie, Founding Partner, Live|Work

       
   
       

Conference Update:

Visit the Conference Photo Gallery

Business executives, design directors and design managers are asked more and more often to provide improvement and measurement of design and design management effectiveness, in order to achieve desired business results. How is this best accomplished? What criteria must be evaluated in order to improve? Are measurements subjective or objective? Is this based on customer satisfaction, emotion, time to market, innovation, return, new markets, process improvement, or social and environmental responsibility? DMI addressed these challenging questions at the 31st International Design Management Conference in the US, and will build upon this successful learning with further exploration at this European conference.

 

Businesses need to capture real value from their investments in design, therefore DMI has identified nine key categories to improve and measure design’s role in business success, which include:

 

     

 >

 

Purchase influence / emotion

 >

 

Enable strategy / new markets

 >

 

Enable product and service innovation

 >

 

Reputation / awareness / brand value

 >

 

Time to market / process improvement

 >

 

Cost Savings / ROI

 >

 

Customer satisfaction

 >

 

Developing communities of customers

 >

 

Triple Bottom Line

     

 

With a portfolio of experts we will explore these categories in detail. The learning outcome: conference attendees will discover macro and micro tools and techniques, gain perspective, and become equipped to address this topic in your work on Monday morning, and in your work for years to come. Don’t miss this unique opportunity to learn.

 

     

 Event Sponsor:

 

 Program Sponsors:

Danish Design Centre   KontrapunktAquent

Reception Support:

Carlsberg
     

 

Conference Welcome and Opening Presentations

Conference Introduction
Christian Scherfig, Managing Director, Danish Design Center

 

Danish Design Policy
Bendt Bendtsen, Danish Minister for Economics and Business Affiairs

 

A Portrait of Danish Design Companies and Designers
Janus Krarup, Director, National Agency for Enterprise and Construction

 

Pre-Conference Seminar

Design Research for Product and Service Innovation

Taught by Darrel Rhea, CEO, Cheskin

March 12-13, 2007, Copenhagen, Denmark

 

Achieving successful innovation requires a deep understanding of what is meaningful to customers and the marketplace. By approaching research in a way that actually improves creativity rather than hinders it, companies can successfully produce more effective products and brands. This seminar will take a deep look at what makes corporate innovation initiatives succeed or fail, and will empower managers to effectively leverage the power of design research into their product and brand development process. Darrel uses his 25 years of consulting experience to illustrate his points with case studies from the world’s leading companies.

 

For more information on this important international conference, view the Conference Brochure (pdf), schedule, registration, and hotel pages.

 

 

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