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European Conference
 

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Decisions/2003: Integrating Strategic Design Decisions & Intuitions for Customer Value

The 7th European International Design Management Conference

 

Hilton Cologne, Cologne, Germany

March 16-18, 2003

 

Euro

Strategic decisions and intuitions come from analysis and judgment. Good design embodies both, and business success demands both. Fundamentally, although decisions and intuitions result in determined outcomes, the former is often seen as cold and calculating, while the latter includes passion and judgment. Understanding the central role of these dimensions in creating customer value is crucial to business success. How to integrate them is central to design management success. And, how to ensure that the value perceived by the customer is authentic in today’s fickle markets is crucial to survival.

 

A broad range of professionals from corporate, consultant, and academic backgrounds have already registered for the conference, representing companies such as Estee Lauder (France), Funcke Ontwerpers (Netherlands), ARTSANA S.P.A. (Italy), Nokia (Finland), Elisava, School of Design (Spain), Neworld Design Group (Ireland), Danish State Railways (Denmark), The Hong Kong Polytechnic University (Hong Kong), Norwegian Design Council (Norway), Bosch and Siemens Household Appliances (Germany), Eastman Kodak Company (USA), Design Council (UK), Hesse Design GmbH (Germany), Mitsubishi Electric Europe B.V. (France), and many others.

An outstanding international roster of speakers will address aspects of these important issues, and deeper examination will occur in delegate discussion sessions.

 

Featured Speakers

Translating hidden consumer needs into successful design: The development of the Braun Syncro System

Bernhard Wild, Chairman, Braun GmbH

Art & Brand Excellence

Anne Asensio, Executive Director of Design, General Motors

Customer Experience Management

Bernd Schmitt, Professor of Business, Columbia University

Design of product systems as generation of new quality models: Artemide's vision and process towards innovation

Carlotta De Bevilacqua, Managing Director, Brand Strategy and Development Direction, Artemide Group S.p.A.

Peugeot Avenue: Space planning or space branding?

Bertrand Raison, Saguez & Partners

Information vs. Intuition

Nate Young, Partner, TWISThink, LLC.

The Design Discourse—Managing Design Driven Innovation by Cultivating a Dialogue on Design Language

Roberto Verganti, Full Professor, Politecnico Di Milano

Mind the Gap—The quick brown fox jumps over the lazy dog

Helmut Langer, Freelance Visual Designer & Creative Director, Helmut Langer Design

 

Understanding organizational blocks to design decisions, or why your brilliant ideas always get scuppered!

Alison Rieple, Professor of Strategic Management and Director of Research, University of Westminster-Harrow Business School

Wilkhahn: more than furniture

Norbert Ruf, Design Manager, Wilkhahn

 

Comments from past attendees:

 

"The entire DMI experience was inspirational for me. Many thanks!"

 

"Networking was excellent. Incredible creative minds!"

 

"Very well organized. Excellent content!"

 

"The conference had a friendly, informative atmosphere and opportunity to discuss design with other nationalities."