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We know quite well the value of Design to business, and Design Thinking to problem solving. But what remains a bit fuzzy for many organizations is the distance between thinking and doing—the proverbial gap between strategic intent and execution. Or, how to make it happen. This year’s design thinking conference will focus on closing the gap—and moving from design thinking to design doing. We will explore key methods, strategies and successful techniques to embed design thinking in the corporate culture, drive change in behaviors, and integrate the customer experience to help organizations achieve new growth. This will be supported by a blend of proven methods and case studies, and by a blend of consultant teams, in-house leaders and forward thinking educators. All with one result in mind: Make it happen.
“Making it happen” requires several key competencies. We will look at this challenge from a sense-making point of view, with a focus on what actually to do. We will use a combination of learning from the trenches, case results and academic research to demonstrate various methods and strategies in key areas, including:
1. Organizational change: Understanding corporate culture & organizational structures, power and authority, preparing the organization at large for change, and levers to pull to drive lasting change.
2. Design Thinking Methods and mindsets: Integrating design thinking into the organization; up, down and sideways!
3. Role of Design Management: To move to doing requires design management methods—how to develop the right organization, and the right mix of internal / external resources.
4. Values of Design: We will present and discuss a model of the core values of design, can the design community rally?
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Discussion: How to Create a “Design Doing” Culture
Cindy Tripp
Marketing Director, Global Design, Procter & Gamble
Catherine Courage
VP, Product Design, Citrix Systems
Christi Zuber
RN, MHA, Director, Innovation Consultancy, Kaiser Permanente
Kaaren Hanson, PhD
VP, Design Innovation, Intuit
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Hot Teams: How to Sizzle & Not Burn
Tonya Peck
Principal Learning & Development Program Manager, Microsoft
Kent Sullivan
Principal User Experience Researcher, Microsoft |
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Stories from the Overlap: Across the Business/ Design Divide
Nathan Shedroff
Program Chair, California College of the Arts |
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A Journey of Unknowns: Design Thinking and Actions
Livia Labate
Principal, User Experience Design, Comcast Interactive Media |
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Building and Evangelizing Holistic Experience Design
Samantha Starmer
Manager, eCommerce Experience, REI
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Making it meaningful
Marco Beghin
President, Moleskine America
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Evangelizing design: Going beyond the pulpit
Richard Dalton
Senior Manager of User Experience Design, Vanguard |
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Building a Team of Design Leaders
Kim Goodwin
Author, and former Vice-President, Design and General Manager, Cooper
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Innovation Culture and Dialogues
Charles Bezerra, PhD
Executive director and partner, GAD’Innovation
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Improving Design Decision Making
Irish Malig
Assistant Professor and Assistant Dean, IIT Institute of Design
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Making it Happen—beyond traditional design
Jeanne Liedtka
Professor of Management, Darden Graduate School of Business, University of Virginia
Thomas Lockwood
President, Design Management Institute
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Design: Operational Excellence Leads to Innovation
Angela Snow
Global Director of Creative Operations & Trend Culture, Nike, Inc. |
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The Five Most Dangerous Ideas
Scott Berkun
Author
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Discussion: Making UX Happen
Margaret Gould Stewart
Director of User Experience, YouTube & Google TV
Richard Dalton
Senior Manager of User Experience Design, Vanguard
Jesse James Garrett
Co-founder & President, Adaptive Path
Livia Labate
Principal, User Experience Design, Comcast Interactive Media
Samantha Starmer
Manager, eCommerce Experience, REI |
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Innovation by Design: Creating Starting Points for Innovation
Heidi McBride
Research and Strategy Director, Teague
Pete Guard
Cabin Experience Strategy Leader, The Boeing Company
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Discussion: Make (Education) Happen
Irish Malig
Project Manager, Strategic Planning & Innovation, Memorial Sloan-Kettering Cancer Center
Kim Goodwin
Author, and former Vice-President, Design and General Manager, Cooper
Jeanne Liedtka
Professor of Management, Darden Graduate School of Business, University of Virginia
Nathan Shedroff
Program Chair, California College of the Arts
Surya Vanka
Principal UX Manager, Microsoft |
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For two intense and invigorating days, you’ll gain invaluable design thinking insights, tools, inspiration, and peer-to-peer connections. Leave with the frameworks and tools to Make it happen.
Join us this June in Seattle!

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