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Read conference report by Scott Berkun.

 

 
 
   

Read conference report by Shalu Attri.

 

 

 
 
   

Read conference report by Terry Huang.

 
 
   

View sketched mindmaps by Jacob Simons.

 
 
   

View conference photos by DMI at Flickr.

     

 

Team:

 
Jesse James Garrett
President, Adaptive Path
 
     
Kaaren Hanson, PhD
Vice-President, Design Innovation, Intuit, Inc.
         
Surya Vanka
Principal UX Manager, Microsoft
         
Thomas Lockwood
Founding Partner, Lockwood Resource LLC; Former President, DMI
     

More from the Co-Chairs

We know quite well the value of Design to business, and Design Thinking to problem solving. But what remains a bit fuzzy for many organizations is the distance between thinking and doing—the proverbial gap between strategic intent and execution. Or, how to make it happen. This year’s design thinking conference will focus on closing the gap—and moving from design thinking to design doing. We will explore key methods, strategies and successful techniques to embed design thinking in the corporate culture, drive change in behaviors, and integrate the customer experience to help organizations achieve new growth. This will be supported by a blend of proven methods and case studies, and by a blend of consultant teams, in-house leaders and forward thinking educators. All with one result in mind: Make it happen.

 

“Making it happen” requires several key competencies. We will look at this challenge from a sense-making point of view, with a focus on what actually to do. We will use a combination of learning from the trenches, case results and academic research to demonstrate various methods and strategies in key areas, including:

 

1. Organizational change: Understanding corporate culture & organizational structures, power and authority, preparing the organization at large for change, and levers to pull to drive lasting change.
2. Design Thinking Methods and mindsets: Integrating design thinking into the organization; up, down and sideways!
3. Role of Design Management: To move to doing requires design management methods—how to develop the right organization, and the right mix of internal / external resources.
4. Values of Design: We will present and discuss a model of the core values of design, can the design community rally?

 

Speakers:

 
  Culture Panel Tonya Peck and Kent Sullivan  
   

Discussion: How to Create a “Design Doing” Culture

Cindy Tripp
Marketing Director, Global Design, Procter & Gamble

Catherine Courage
VP, Product Design, Citrix Systems

Christi Zuber
RN, MHA, Director, Innovation Consultancy, Kaiser Permanente

Kaaren Hanson, PhD
VP, Design Innovation, Intuit

 

Hot Teams: How to Sizzle & Not Burn

Tonya Peck
Principal Learning & Development Program Manager, Microsoft

Kent Sullivan
Principal User Experience Researcher, Microsoft

 
             
       
  Nathan Shedroff  

Stories from the Overlap: Across the Business/ Design Divide

Nathan Shedroff
Program Chair, California College of the Arts

  Livia Labate  

A Journey of Unknowns: Design Thinking and Actions

Livia Labate
Principal, User Experience Design, Comcast Interactive Media

 
       
  Samantha Starmer  

Building and Evangelizing Holistic Experience Design

Samantha Starmer
Manager, eCommerce Experience, REI

  Marco Beghin  

Making it meaningful

Marco Beghin
President, Moleskine America

 
       
  Richard Dalton  

Evangelizing design: Going beyond the pulpit

Richard Dalton
Senior Manager of User Experience Design, Vanguard

  Kim Goodwin  

Building a Team of Design Leaders

Kim Goodwin
Author, and former Vice-President, Design and General Manager, Cooper

 
       
  Charles Bezerra  

Innovation Culture and Dialogues

Charles Bezerra, PhD
Executive director and partner, GAD’Innovation

  Irish Malig  

Improving Design Decision Making

Irish Malig
Assistant Professor and Assistant Dean, IIT Institute of Design

 
       
  Jeanne Liedtka  

Making it Happen—beyond traditional design

Jeanne Liedtka
Professor of Management, Darden Graduate School of Business, University of Virginia

Thomas Lockwood
President, Design Management Institute

  Angela Snow  

Design: Operational Excellence Leads to Innovation

Angela Snow
Global Director of Creative Operations & Trend Culture, Nike, Inc.

 
       
  Scott Berkun  

The Five Most Dangerous Ideas

Scott Berkun
Author

  Heidi McBride  
       
  Margaret Gould Stewart  

Discussion: Making UX Happen

Margaret Gould Stewart
Director of User Experience, YouTube & Google TV

Richard Dalton
Senior Manager of User Experience Design, Vanguard

Jesse James Garrett
Co-founder & President, Adaptive Path

Livia Labate
Principal, User Experience Design, Comcast Interactive Media

Samantha Starmer
Manager, eCommerce Experience, REI

     

Innovation by Design: Creating Starting Points for Innovation

Heidi McBride
Research and Strategy Director, Teague

Pete Guard
Cabin Experience Strategy Leader, The Boeing Company

 
       
     

Discussion: Make (Education) Happen

Irish Malig
Project Manager, Strategic Planning & Innovation, Memorial Sloan-Kettering Cancer Center

Kim Goodwin
Author, and former Vice-President, Design and General Manager, Cooper

Jeanne Liedtka
Professor of Management, Darden Graduate School of Business, University of Virginia

Nathan Shedroff
Program Chair, California College of the Arts

Surya Vanka
Principal UX Manager, Microsoft

 
       

 

For two intense and invigorating days, you’ll gain invaluable design thinking insights, tools, inspiration, and peer-to-peer connections. Leave with the frameworks and tools to Make it happen.

Join us this June in Seattle!

 


A sample of past attendee comments:

"Simply fantastic! More of our team will be attending next time."
"This was an excellent and engaging event."
"Great, first time attendee, I'll be back!"
"The conversational format was truly effective and refreshing."
"Fantastic! Thank you. Loved the way the conference was run."
"The speakers were great. Very articulate. Knowledgeable in their respective fields."
"Fabulous, invigorating. The format was dynamic, engaging, fantastic!"

 

 

 

Lead Sponsor

 
         
Microsoft            
             

Participating Sponsor

           
             
ping pong            
             

Supporting Sponsor

           
             
ping pong            
             

Media Sponsor

           
             
Fast Company            

 

 

 
 

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