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Featured Speaker

The Empathy Economy: Using Design Thinking to Innovate

Bruce Nussbaum, Editorial Page Editor, BusinessWeek

 

Bruce Nussbaum
Bruce Nussbaum

A fundamental shift is underway from an economy dominated by technology into an experience economy controlled by consumers and those corporations that can empathize with them. Design skills and business skills are converging to embrace a new value proposition based on co-creating products and services with customers that fill their needs, make them happy, and increase earnings. Bruce Nussbaum will discuss how companies are using “design thinking” to transform into innovation powerhouses, and how this is reshaping the future of design.